Michael Ross, former senior vice president of Encyclopedia Britannica Inc. and head of the Knowledge Partners Project; Manish WAHIE, co-founder and CEO of Kazakhstan’s office of Knowledge Partners; Kaisar TURSYNGOZHAYEV, head of the contents department at Knowledge Partners; Kara IACONIS, BBC Worldwide Learning’s vice president of sales and marketing (via video conference); and Jeff MULHAUSEN, former development director at Discovery Channel (via video conference)